DELIVERED FRESH FROM OUR FARM TO YOUR HOME, EVERYDAY.

Shwet Dairy thanks you for choosing us, refund of payments made to Shwet Dairy can be processed in special cases. The cases are below:

  • We offer you a free trial period of our 100% pure cow milk for 3 days. You can then subscribe to Shwet. For any reason, if you do not like to continue your subscription of the 100% pure cow milk, you can request a refund and return the order booklet issued to you at the time of subscribing.
     
  • There are certain areas that Shwet Dairy does not deliver as yet. We advise you to kindly confirm with Customer Care at +91-9602-443-333 (Jaipur)/+91-9999-482-820 (NCR) if delivery is feasible in your area or not before making a payment. In case, if you have already made a payment and the address you wish is not covered by Shwet Dairy for the delivery, then kindly request a refund and the same would be processed.
     
  • We ensure that if the product listed on website or offered by our Customer Care team is not feasible due to shortage, then your request for the refund will be actioned.
     
  • Shwet Dairy advises that you should confirm with Customer Care on the exact payment to be made before making a cheque/ credit card or cash payment. If extra money is collected, we'll make sure that the same can be adjusted against extra products or your request for a refund would be actioned.
     
  • In a rare case, if you receive a product with defective packaging, please email a picture of the same immediately on receiving the product to shwetdairy@gmail.com and upon confirmation with you, we will replace the product or take your request for refund.
     
  • Refund would be in the name of the customer by crossed cheque only and may take up to 15 working days to be actioned.
     

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